客户价值协议

客户价值协议

猫的每一块® 设备的设计和制造是为了在其整个工作寿命内提供最大的生产率和运行经济性. With the addition of a 新葡京博彩官网 客户价值协议 (CVA), you can minimize the downtime, improve the performance and extend the life of your heavy equipment, 而反过来, 减少设备维护负担,降低生产成本,提高盈利能力.

Have questions about your 客户价值协议 options? Give us a call at 866-292-7736 or 在线新葡京博彩官网 to speak with a 新葡京博彩官网 service professional.

新葡京博彩官网

What Is a 客户价值协议

CVA是您和华伦CAT之间的无忧所有权和维护协议,其中包括为您的设备定制的服务包,从简单的预防性维护包到更全面的服务包, sophisticated Total Cost 表演 Guarantees, 所有的设计都适合您的业务,并帮助您降低单位生产成本.

And you’ll never be locked into a long-term agreement. 您可以随时修改或取消CVA,只需提前30天通知我们即可.

我们的专业培训和认证的技术人员协助您维护您的设备, helping drive down your operating costs. These services can include inspections, 换油/油分析, 远程监控, 主动修复工作, guaranteed service intervals or “beyond the engine” maintenance/repair.

通过防止因部件过早故障或计划外维修而导致的计划外维护和意外成本, CVAs are focused on maximizing uptime, reducing ownership costs and increasing productivity.

拥有装备需要投入很多,所以cva也有很多. 看看这个视频,了解一下他们提供什么,以及他们如何帮助你的机器易于拥有和准备工作.

下载CVA PDF

CVA的客户利益

As a full-scale solutions provider, 华伦卡特专注于提供增值服务,节省您的业务时间和金钱. A 猫 CVA covers more than just regular maintenance and repairs.

  • 协议的灵活性 -适应水平的支持,以满足您的需求,可定制的,可扩展的计划
  • 更好的预算控制 – flexible payment options including prepaid (paid-in-full or financed*), flat rate (total price / total number of services), 每月, 季度, 每半年一次, annually or actual production hours
  • All Maintenance 部分 and Tools -日常维修的猫维护部件/工具,包括折扣过滤器
  • Accurate, Professional Testing – 毛毛虫® trained technicians with specialist knowledge, 技术, and global backup to check your equipment
  • 早期预警 -高级诊断,在重大故障发生之前识别问题并安排维修, resulting in increased time savings and efficiency
  • Plan Ahead With Greater Confidence -提高可靠性,使维修间隔安排更紧凑,减少计划外维修
  • 增加正常运行时间 – engines run longer and more 非常高效。ly, improving profitability
  • 更好的转售价值 -改进维护记录,更好地跟踪拥有和运营成本

事先知道需要维修,可以让您安排停机时间,并节省故障前维修的费用,而故障前维修的费用通常不到故障后维修的一半.

受CVA保护的客户也不需要担心废油/废液的处理, used filters or analyzing oil samples (S·O·S?). 华伦CAT可以为您执行所有这些工作,并以环保的方式处理澳门新葡京博彩过的材料.

CVA是如何工作的?

A CVA is an individualized plan for all your equipment, regardless of age or application, with no pre-set requirements. It can cover one piece of equipment, systems, or entire fleets. 而CVA是从一开始就管理新的猫设备的优秀工具, 协议也可以在销售后写,以帮助您控制成本和提高可用性.

我们的华伦CAT服务专业人员将引导您了解灵活的CVA选项:根据工作时间进行预防性维护管理, whether you do the maintenance or prefer dealer service, amount of EPP coverage and more. 在任何情况下, 你可以接触到训练有素的专家,他们比任何人都更了解你的猫设备. If preventive maintenance is not getting priority attention, a CVA can ensure maintenance recommendations are followed to the letter.

What percentage of your resources are spent on the following?

  • Finding and training mechanics
  • Repair tools, equipment and diagnostic tooling
  • Environmental disposal fees
  • 员工福利
  • 部分库存
  • Shop building upkeep, taxes, insurance, utilities
  • 维修和润滑卡车

All of these factors impact your bottom line. CVA可以通过将各种服务职责交给新葡京博彩官网服务专业人员的专家来及时提供维护,从而最大限度地降低这些成本和其他成本, 非常高效。, 而且成本效益高, saving you money and improving equipment availability, 让你有更多的时间专注于你业务的其他重要方面.

Maintenance Agreements From a Reliable Source

有效的设备管理是实现生产力最大化和成本最小化的最重要的关键之一. When you partner with 新葡京博彩官网 on a 客户价值协议, 您得到的不仅仅是设备——您还得到卡特彼勒的设备管理专业知识. And whatever option you choose, 您可以放心,我们将为您提供精心的规划和持续的关注,以帮助您取得成功.

华伦卡特提供当地经销商的个性化服务,提供最先进的产品和卡特彼勒品牌的技术能力. From heavy and general construction, contracting and landscaping to mining, 农业, 铺装及制作, we work with all different size companies in a broad range of industries.

与我们合作达成客户价值协议的其他原因包括:

By removing the maintenance burden from your shoulders, 我们的客户价值协议使您能够专注于您最擅长的事情:经营您的业务. Take control of the health and performance of your fleet by 和我们联系 about creating a maintenance agreement that’s right for you.

了解更多 About 客户价值协议

*请咨询您的财务提供商,以获得批准,为您的CVA提供购买机器的资金.

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